FAQs
We're put together some commonly asked questions to give you more information about buying a motorbike from SuperBike Factory.
Are you looking for a bike?
If you are looking to buy a motorbike, click here to view some of the questions we typically get asked.
I'M LOOKING FOR A BIKEHave you ordered a bike?
If you have ordered a motorbike, click here to get the answers to some commonly asked questions.
I'VE ORDERED A BIKEHave you got your bike?
If you have purchased a motorbike from SuperBike Factory and have a question, click here.
I'VE GOT MY BIKEGot my bike
Have you had your bikes less than 30 days?
Have you had your bikes less than 30 days?
I've ordered a bike
Simply go to our website, and either select the bike you are interested in and click on the Part Exchange Valuation button or click on "Part Exchange" on the top navigation of our website. Fill in the details regarding your bike, and we'll provide you with a valuation.
You simply need to visit https://customer.superbikefactory.co.uk/. Using your email address and the registration of your chosen bike you will be able to gain access to your online garage, where you will be able to message our team directly.
You simply need to visit https://customer.superbikefactory.co.uk/. Using your email address and the registration of your chosen bike you will be able to gain access to your online garage, where you will be able to message our team directly.
You simply need to visit https://customer.superbikefactory.co.uk/. Using your email address and the registration of your chosen motorbike you will be able to gain access to your online garage, where you will be able to see how your motorbike is progressing.
You simply need to visit https://customer.superbikefactory.co.uk/. Using your email address and the registration of your chosen motorbike you will be able to gain access to your online garage, where you will be able to message our team directly.
You simply need to visit https://customer.superbikefactory.co.uk/. Using your email address and the registration of your chosen bike you will be able to gain access to your online garage, where you will be able to message our team directly.
I'm looking for a bike
We now have five showrooms; Cheshire, Donington Park, West Yorkshire, South West, and Milton Keynes. The address and opening hours of each showroom can be found on our website, simply click on "Contact Us" at the top of the page.
We now have five showrooms; Cheshire, Donington Park, West Yorkshire, South West, and Milton Keynes. The address and opening hours of each showroom can be found on our website, simply click on "Contact Us" at the top of the page.
If you go onto our website and find the bike you are interested in, you will notice that there is a button labeled "Send An Enquiry" - just click on this button and ask your question - our team will then get back to you.
You can ride up to 125cc with a valid CBT certificate. Simply go to our website and select engine size up to 125cc. Once you have found the bike you like, you can simply reserve it online for £99.
As a finance broker, we are in the enviable position of being to search our panel of lenders to find the most suitable finance solution for each and each application. Simply go to our website, and either select the bike you are interested in and click on the "Finance This Bike" button or click on "Finance" on the top navigation of our website. Fill in the details and our team will come back to you with a personalised quotation.
Of course, however please contact one of team members when you arrive at one of our showrooms before doing so.
Simply go to our website, and either select the bike you are interested in and click on the "Part Exchange Valuation" button or click on "Part Exchange" on the top navigation of our website. Fill in the details regarding your bike, and we'll provide you with a valuation.
Yes! In order to provide you with a valuation on your part exchange, simply go to our website, and either select the bike you are interested in and click on the "Part Exchange Valuation" button or click on "Part Exchange" on the top navigation of our website. Fill in the details regarding your bike, and we'll provide you with a valuation. If you are happy with the valuation, we would look to settle the finance you have on your existing bike.
Yes! Simply go to our website, and either select the bike you are interested in and click on the "Finance This Bike" button or click on "Finance" on the top navigation of our website. Fill in the details and our team will come back to you with a personalised quotation enabling you to then choose a bike you can afford.
All our motorbikes go through a thorough 120-point quality check and all come with a standard 28-day warranty and MOT. We also offer extended warranties as an option.
We're always keen to buy good quality well maintained motorbikes so we can find a new home for them! To get a valuation simply visit: https://superbikefactory.co.uk/sell-your-bike/
All of our motorbikes are listed on our website with detailed information, photos, and video walk around. You can search by a range of criteria including make, model, price, year, mileage, etc. Once you have found the bike you like, you can simply reserve it online for £99.
All our showrooms have a selection of clothing and accessories for you to browse, you can also shop online and have your chosen items delivered.
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